What to do when a game freezes, kicks you out, or is accidentally closed.
🔄 How to Resume
Re-enter the game using the same cryptocurrency you were playing with (e.g. if you were using BTC, re-enter with BTC)
Your active session should automatically reactivate, letting you continue your feature or bonus round
🎰 Casino Slots
If you can't resume a slot bonus or feature, don't worry — unfinished rounds auto-settle after 1-5 days. The bonus will be played out and any winnings credited to your balance automatically.
🎲 Gamba Originals
If a Gamba Original shows a stuck "active round" that won't clear, contact live support and they can clear it for you. Support can also check if you have any active rounds across games.
Need help? Reach out via live chat or email us at [email protected].