In the digital world, technical glitches can happen, but they don't have to disrupt your gaming experience on Gamba. If your game freezes, kicks you out, or if you accidentally exit during a feature or a bonus buy, you can resume your gameplay safely by following a few simple steps.
Reenter the Game with the Same Coin Pair: First, you need to get back into the game using the same coin you were playing with before the interruption. For example if you were playing with your BTC wallet you will need to re-enter the game with BTC.
Reactivate Your Active Session: By reentering the game with the same currency pair, your active session should be reactivated, allowing you to continue your feature or bonus buy seamlessly.
If for some reason you're unable to access your feature or bonus buy after following these steps, our dedicated support team is always ready to assist. Simply reach out to us via our live support chat, and we'll work diligently to resolve the issue for you.
Keep in mind that interrupted features and bonuses are never lost. If you're unable to access them within a few days, the game will be automatically settled, and bonuses will be played in your absence. You can rest assured that your gameplay and bonuses are secure with us.
As always, if you have any questions or need further assistance, don't hesitate to contact us at [email protected] or use our 24/7 live chat. We're committed to ensuring your Gamba experience remains as seamless and enjoyable as possible.